Support
Need help orgot a question?
We got you covered. Read through our help desk below or reach our support team directly.
- 01 E-mail support@trynoregrets.com — we reply within one business day. Write us
- 02 WhatsApp +1 276 276 4657 — fastest way to reach us. Chat on WhatsApp
Help desk
Orders, shipping and everything else
01 How long does shipping take?
We offer worldwide free shipping working with international carriers + their respective local partners.
Usual shipping times by region:
Asia - 5-6 days
North America - 7-9 days
Europe - 7-9 days
Australia - 5-6 days
If your order has been placed less than 10 days ago and you haven't received your package, yet don't worry - sometimes it gets caught up in customs and takes a few more days to process.
02 My order is shipped, but tracking does not update. Why?
Since we ship all orders from our global warehouse, we mostly have to work with 2 carriers to get the package delivered to you:
Step 1 - international carrier picks up your order at our warehouse and arranges express air transport to your country (3-5 days)
Step 2 - local carrier receives the parcel and delivers it right to your doorstep (2-4 days)
Since we want to make the experience as convenient as possible, you'll get a direct tracking link for your local carrier. However, it will only update as soon as your local carrier has picked up the order.
So don't worry - when we say it's on its way, it indeed is 🤗
03 I want to use the money back guarantee.
If you’d like to use our money-back guarantee, just reach out to our support team within 30 days of receiving your order.
Please email support@trynoregrets.com and include:
- Your order number
- The email address used for the order
- A short note that you’d like to request a refund under our money-back guarantee
Our team will review your request and send you the next steps. Once approved, your refund will be issued to your original payment method after the return is received and inspected (if a return is required).
04 I want to sell NOREGRETS at my club / venue / event.
We’re happy to hear you’re interested in offering NOREGRETS at your club, venue, or event.
NOREGRETS is designed to fit seamlessly into nightlife and event environments and works especially well as a high-margin, premium non-alcoholic option for guests who want to stay clear-headed without missing the vibe.
To move forward, just contact us via WhatsApp or at support@trynoregrets.com with the following information:
- What type of venue or event you run
- Estimated guest volume
- Whether you’re looking for a one-time event or an ongoing collaboration
Once we have that, we’ll get back to you with pricing, minimums, and collaboration options tailored to your setup.
Ready?
Ready to experienceNOREGRETS yourself?
NOREGRETS is your smart, science-based solution to bounce back after a night out - or better yet, to wake up like you never went out at all.
One sachet in a glass of water gives your body back the hydration, minerals and nutrients the night took out of it.
NOREGRETS Recovery Powder
“Tried this and felt human again by morning.”– Merle E.
The smart formula for hangovers, brain fog & post-party fatigue. For everyone who needs to function the next day.
- With L-Ornithine, Ginseng & B-vitamins to fight exhaustion, nausea & headaches
- Packed with electrolytes + Vitamin C for rapid post-party recovery
- Boosts your energy without the crash thanks to a smart nutrient complex
- Vegan
- Sugar-free
- Engineered in Germany